Mail sync
What is it?
MailSync is a HubSpot integration that automatically syncs emails from multiple inboxes into HubSpot CRM.
Every conversation is captured against the right contact record, without manual forwarding or logging.
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Why it’s useful
Sales and service teams can lose visibility when emails sit in personal inboxes instead of the CRM. MailSync ensures every email is tracked, searchable, and linked to the right customer, so your team always has the full picture.
Key features:
- Automatically log emails from shared or individual inboxes into HubSpot
- Ensure contact records include the full communication history
- Improve collaboration between sales, marketing, and service teams
- Reduce manual admin and data entry
BENEFITS FOR YOUR BUSINESS
Segment contacts by events
Segment your contacts by SendGrid events. Want to know who opened or clicked on a specific email? All this data is logged onto the contact time line.
Automatically unsubscribe users
Automatically unsubscribe users when these events occur (if used on your transactional emails), helping you remain anti-spam compliant!
Debug email delivery
Not sure why a customer is not receiving a specific system email? We store the full history of each email event as it occurs including delivery status, bounce reasons etc.
Easy to integrate
SendGrid is #1 for transactional emails and already widely integrated into a lot of existing applications.