Engaging.io Home

Experts in Hubspot, CRM, sales & marketing automation - with custom integrations that work

Since 2009, we’ve helped mid-to-large global businesses transform customer experiences with smarter CRM migrations, marketing automation, and enterprise-grade integrations. Our team brings the strategy, technical fluency, and care it takes to deliver outcomes that scale.

Ranked #3 in Australia’s Best Workplaces in Tech for 2024, our culture drives the quality of our work. Rooted in APAC and expanding across the US, we build connected systems designed to grow and evolve with your business.

Client Review Rating on HubSpot

Get in touch

01 AI services

02 Custom integrations and configuration

03 CRM migration and onboarding

04 Custom membership portals

05 Data migrations

06 Data cleansing

07 Data lakes and architecture

08 Digital transformation and change management

09 Websites

We provide practical, people-first AI solutions focused on optimising the customer journey and business processes. Our AI services are built around two streams:

Customer Journey AI: Custom assistants/agents, ROI-focused training packages, discovery & maturity assessments to elevate customer experiences from first interaction to loyalty.

Business Process AI: Data readiness, connector setup, role-aware AI training, ongoing advisory, and robust governance to enhance internal operations.

Change management is central—solutions are designed with the whole team in mind to ensure successful adoption and engagement, and we personalise your experience to ensure improved retention and practical outcomes.

Learn more

AI services

We provide practical, people-first AI solutions focused on optimising the customer journey and business processes. Our AI services are built around two streams:

Customer Journey AI: Custom assistants/agents, ROI-focused training packages, discovery & maturity assessments to elevate customer experiences from first interaction to loyalty.

Business Process AI: Data readiness, connector setup, role-aware AI training, ongoing advisory, and robust governance to enhance internal operations.

Learn more

Custom integrations and configuration

Make your tools talk. And listen. And automate the heck out of your processes.

We integrate HubSpot with your other systems — CRMs, ERPs, finance tools and more — so your business runs like a single, smart machine.

Our custom HubSpot integrations connect your platforms into a cohesive, automated tech stack that works for you — not the other way around. Whether you need a simple data sync or an enterprise-grade API solution, we design and build integrations that are secure, scalable, and purpose-built.

Learn more

CRM migration and onboarding

We migrate Salesforce, Dynamics, Zoho and other CRMs to HubSpot — with no data loss, no stress, and no Frankenstein fields.

Migrating to HubSpot shouldn’t feel like open-heart surgery. Whether you're migrating from Salesforce, Microsoft Dynamics, Zoho, Pipedrive, or a jumbled mess of spreadsheets, we make the transition seamless. Our CRM migration services include full-funnel onboarding, architecture redesign, and hands-on enablement — so your new HubSpot CRM works the way your business does.

But here’s the thing: a CRM migration is never just about data. It’s about architecture, user experience, long-term scalability, and ensuring your team actually wants to use the thing. That’s where we come in.

We don’t just lift and shift — we rethink, rebuild and optimise.

Learn more

Custom membership portals

We design and build secure, custom HubSpot membership portals that connect with your CRM, ERP, or internal systems — no cookie-cutter logins here.

Whether you're managing patients, partners, members or investors, your audience expects more than a login screen and a welcome message. They expect self-service, real-time access, and a user experience that doesn’t feel like it’s stuck in 2009.

That’s where we come in. We design and build custom membership portals that do what your off-the-shelf platforms can’t — tailored UX, deep system integrations, and smart automation behind the scenes.
Not just pretty — powerful where it counts.

Learn more

Data migrations

Your data’s got baggage. We carry it with care.
We migrate CRM, ERP, e-commerce and custom system data to HubSpot and other platforms — securely, accurately, and without breaking your business logic.

If you're moving data from Salesforce, NetSuite, Dynamics, spreadsheets or a bespoke platform, we deliver clean, documented data migrations tailored to your structure and goals.

Whether you’re switching CRMs, consolidating platforms, sunsetting legacy systems, or moving from a proprietary portal into HubSpot, we handle data migrations with precision and minimal disruption.

From anywhere. To anywhere. Cleanly.

Learn more

Data cleansing

Bad data is expensive. We clean it up before it costs you more.

We clean and optimise your CRM, ERP or marketing data — removing duplicates, fixing formats, and making your reports trustworthy again.

Dirty data isn’t just a nuisance — it’s expensive. It clogs up your CRM, breaks automations, confuses your sales team, and derails decision-making. Whether you’re prepping for a HubSpot rollout (link to CRM Migration and Onboarding), merging systems, or just tired of patchy records, our data cleansing services can help.

We don’t just clean — we correct, enrich, and future-proof.

Learn more

Data lakes and architecture

We design and build enterprise-grade data lakes using Databricks, Snowflake, AWS, and Google Cloud. Create a central source of truth for reporting, golden records, and scalable integrations — with enablement for your team to manage and evolve it.

Your business runs on data — but too often it’s scattered across CRMs, finance systems, marketing platforms, and spreadsheets. When that happens, reporting feels impossible and teams waste time trying to reconcile different versions of the truth.

That’s where a cloud-native data lake comes in. By centralising your information into one scalable ecosystem, we create a single, trusted source of truth that unlocks powerful reporting, golden records, and future-ready integrations.

Learn more

Digital transformation and change management

Transformation doesn’t start with tech. It starts with people.

Digital transformation isn’t just a project — it’s a shift in how your business operates, connects, and grows. Whether you're implementing a new CRM, automating manual processes, or rethinking your entire customer journey, the technology is only half the story. The other half is change, and how well your people are supported through it.

We lead digital transformation projects that align your people, platforms, and processes, with change management that sticks. At Engaging.io, we blend deep technical know-how with practical change management strategies to make transformation stick.

Learn more

Websites

We design and build custom HubSpot CMS websites that convert faster, scale easier, and give your team full control — no plugins, no patch jobs, no dev bottlenecks.

Your website should do more than look good. It should power your pipeline, reflect your brand, and adapt with your business. Whether you’re launching a new site or migrating from WordPress, we build websites on HubSpot CMS that are beautiful, flexible and optimised for performance.

Built for scale. Designed to convert. Made to last.

Whether you're launching a new brand, shifting strategy, or just tired of battling WordPress plugins every other week, we create HubSpot-powered websites that feel smooth, slick, and purpose-built for your business.

Learn more

Our story in a snapshot

Since 2009, we’ve been aligning humans and technology to help mid-to-large global businesses create better customer experiences and drive real outcomes. Whether it’s marketing automation, CRM migration, or a full-platform integration, we bring the strategy, the smarts, and the system fluency to get it done.

We’re proud to be ranked in the top 20 Great Places to Work four years running — because the culture we’ve built directly impacts the work we deliver. Our digital specialists, data migration nerds, and integration experts genuinely care, and it shows. Rooted in APAC with a growing US presence, we design scalable, sustainable systems that fit your business now - and keep evolving as you do.