---
title: How to uninstall the MailSync app
description: MailSync Help Centre - How to uninstall the MailSync APP
image: https://www.engaging.io/hubfs/Remove-SendGrid-webhook.webp
---

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## How to uninstall the MailSync app

## We're sad to see you go! Follow these steps to fully disconnect your account.

Our APP works a little different to most. When it is first connected to SendGrid we create a web hook for you on your SendGrid account which notifies us of events to process. These need to be de-activated otherwise you will continue to send email data to Mail Sync. 

### Step 1: Disable or remove SendGrid web-hook

Log into your SendGrid account and go to:

- Setttings
- Mail Settings
- Event web hook

Disable and remove the web hook URL:  
![Remove-SendGrid-webhook](https://www.engaging.io/hs-fs/hubfs/Remove-SendGrid-webhook.webp?width=1032&height=762&name=Remove-SendGrid-webhook.webp)

### Step 2: Remove our APP from HubSpot

Log into your HubSpot account and then go to:

- Settings
- Integrations
- Connected APPS
- Find Mail Sync in the list
- Click "Uninstall"

![HubSpot-Uninstall-Mailsync-APP\_Integrations\_Home](https://www.engaging.io/hs-fs/hubfs/HubSpot-Uninstall-Mailsync-APP_Integrations_Home.webp?width=1032&height=729&name=HubSpot-Uninstall-Mailsync-APP_Integrations_Home.webp)

### Step 3: Let us know what sucked

Just kidding! But really we'd love to know why Mail Sync wasn't a good fit for your business or any missing features that you require. It helps us plan future features for the APP. 

Be brutal! We can take it. **[Fill out the form here](https://mailsyncapp.io/contact_us?__hstc=89021252.1a075046b69ecbc2d7012b1507d86b70.1756785083149.1758250381938.1758258185606.14&__hssc=89021252.19.1758258185606&__hsfp=24889208)**. 

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