---
title: "Modernising non-profit rescue operations: a HubSpot-powered solution for WIRES"
description: A custom volunteer portal transforms WIRES’ wildlife rescue operations – streamlining 130K+ annual rescue calls with automated ticketing, dispatch, and full CRM integration.
---

[Case studies](https://www.engaging.io/case-studies)

# [Modernising non-profit rescue operations: a HubSpot-powered solution for WIRES](https://www.engaging.io/case-studies/modernising-non-profit-rescue-operations-a-hubspot-powered-solution-for-wires)

 Written by [Kiara Robinson](https://www.engaging.io/case-studies/author/kiara-robinson) | Jun 11, 2026, 4:32:56 AM

WIRES is a not-for-profit wildlife rescue powerhouse operating 24/7 across NSW. With a network of over 3,500 volunteer rescuers and a dedicated call-center team, WIRES assists in over 130,000 animal rescue cases each year. Their mission is to save native animals and inspire community involvement in wildlife care.   
To support this mission, WIRES relies on efficient coordination between callers, volunteer rescuers, veterinarians, and support staff. The organisation recognised that its legacy rescue management system was hindering these efforts. They partnered with Engaging.io to modernise their volunteer and rescue call platform, aiming to improve responsiveness, data accuracy, and scalability in handling wildlife emergencies. 

[View full post](https://www.engaging.io/case-studies/modernising-non-profit-rescue-operations-a-hubspot-powered-solution-for-wires)

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